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Do you get error messages when downloading apps from the Play Store or Tracks from Spotify? How about downloading files from the browser do you also get any error or would not download at all? Since you are using the SD card as internal try formatting the card as portable storage then set the tracks on Spotify to download on the portable storage. Let me know if it helps. View All.
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By browsing this website, you consent to the use of cookies. Learn More. Board Category Community Members. Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here. All Forum Topics. MrD3 Serial Port. Play Store problems Can't download apps.
Reply 0. Re: Apps not installing or updating , PM Hi Zeke, Thanks very much for this, I transferred all apps from SD card to internal storage and then reformatted as portable storage, and it has worked! Now you will find the option to Add Account.
Tap on Add Account and complete the process of adding the account to your device. You must follow these steps to add all your Google accounts, and once this is done, return to the Play Store and find out if this has resolved your problem. Sometimes, your Play Store updates may be the cause of the problem. So, uninstall the update and allow the app to update once again. It can help in solving the problem. Once the updates are re-installed, try to download the apps repeatedly to check if it is working as expected.
Once the app has been updated, head into the Play Store and check if the apps are now being downloaded or not. For users who cannot fix the problem with any of the above solutions, our last resort, which happens to resolve many Android issues effectively, reset your device to factory settings. All data will be deleted from your device, and all third-party apps will be removed.
You will also lose personalized settings because the phone will go back to the default settings. It is why you must create a backup for the data that you consider essential. You can back up the data on a computer or use your Google account to back up the data. Your phone will give you the option to back up the data on the Google account before you reset the device.
Once the reset is complete, your device will automatically restart. Go to the Play Store and check if the problem you were facing has been fixed. Sometimes you may not be able to download the apps to your device because of insufficient space. You will have to delete a few things from your device to make space at times like these. Check if you have too many photos or videos on your device, which may be eating into the storage. Move these files to your computer to increase the space of your device.
You may have to uninstall some apps if you need enough space for large apps. To uninstall the apps, go to the Settings menu of your device and look for Apps or Application Manager. Now tap on the apps that you want to uninstall, and you will get the option to uninstall the app on the next screen.
Tap on uninstall and confirm the uninstallation. Alternatively, users on the latest version of Android will be able to long-press on the app they wish to uninstall, and they will automatically see the options to uninstall the app on the top of the screen. All you need to do is drag the app icon to the uninstall option on the screen, and the app will be uninstalled. This error is related to the Play Service and not specific to your device. Clear the data for Google Services Framework to resolve this problem.
Follow these steps to remove the data files:. Once you clear the data, head into the Play Store and check if the error has been resolved. Hold down the Power button and tap Power off , then use Power to turn your phone back on and see if the camera works properly.
You can test by going into safe mode — hold the Power key, then tap and hold on Power off , and then tap OK when Reboot to safe mode Your phone will reboot and you should see Safe Mode in the bottom-left corner. Consider uninstalling any app that uses the camera first, including flashlight apps that use the camera flash, then restart your phone and test again. Problem: Screen burn in Sadly, quite a few people are suffering from image retention or screen burn-in on the Moto G4 or G4 Plus.
Workarounds : Turn your screen brightness down and reduce your screen timeout. Potential solutions : You could try an app like Screen Burn-in Tool and see if it helps. A few people report that it has helped them. Potential solutions : Press and hold the Power button down for ten seconds until your phone restarts. Trimmed down SIM cards can definitely cause issues.
Problems with overheating, ghost touches, crashes, and more Problem: Overheating We noticed some serious heat during extended gaming sessions on the Moto G4 and there are also a lot of reports online about the Moto G4 Plus overheating while people are using the camera to record video. Workarounds : Take regular breaks to let your phone cool down. People using Moto G4 cases should try removing them and see if that helps.
Charge with a regular charger, or through your laptop or PC. Keep your Moto G4 out of direct sunlight or really hot environments. Restart your phone by pressing and holding the Power key for 10 to 20 seconds. The Moto G4 will reboot and you should see Safe Mode in the bottom-left corner. If the overheating issue is gone, then a third-party app is probably the culprit. You can simply restart the phone to get out of safe mode.
You could try a factory reset.
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